Payment Options

Lookout Mountain Water District customers are billed at the end of each month and payment is due by the 20th of the following month.  Customers have many payment options available so they can select what is most convenient.  If a customer’s automatic or any other payment method does not work, the customer will be responsible to pay the bill and late fees may apply if the account is past due.  The District is able to accept payments by one of the following methods:

  • Recurring payment by credit card, debit card or e-check.  Customer authorizes recurring payments through a District provided payment portal.
  • One time payment by credit card.  Customer authorizes a payment each time through a District provided payment portal.  Convenience charge applies, see below.
  • One time payment by E-check.  Customer authorizes a payment each time through a District provided  payment portal.  Convenience charge applies, see below.
  • ACH Auto-Pay. Authorization by customer granting permission for the District to generate a “debit” to customer’s checking account automatically each month. This is currently offered to customers at no charge, see below.
  • On-line Banking or “Bill Pay”.  Customer controls payments to the District from his or her bank account using the bank’s online features.
  • One time payment by check. Customer writes out a check, signs it, and uses an envelope to mail the check to the District’s address.  See below.

Recurring or one-time payment by credit card, debit card, or E-Check by UtilityTrackRClick one of the links to leave the District’s website and access the utility account and payment portal.  Further instructions will be provided when you get to the customer portal. Security credentials required.

ACH Auto-Pay.  ACH Debits will be automatically scheduled on a monthly basis on the nearest business day on or before the day when due.  Customers will still receive a bill each month for review and it will indicate that the debit (payment) is scheduled (“Auto Draft”). Customers will need to write a note to LMWD immediately after receiving the bill if wishing to cancel or change the ACH Debit authorization prior to the next scheduled auto-draft.  This authority is to remain in full force and effect until Lookout Mountain Water District has received written notification from account owner of its termination in such time and manner as to afford Lookout Mountain Water District and Financial Institution a reasonable opportunity to act on it.  Customers should also confirm Auto-pay cancellation if they plan to sell or transfer the property.  Complete the form and return it with a void check to the District if you would like to sign up for auto-pay:  ACH Authorization

On-line Banking or “Bill Pay”   The remit to address is P.O. Box 17780, Golden CO 80402.  Each payment should reference resident ID or invoice number.  The customer has to specify the vendor to be paid, mailing address, the vendor’s account number, the amount, payment date, vendor’s invoice number, etc.  Some banks charge fees for “bill pay”, some offer it as a service package at no cost, some charge per transaction fees, or include the service with other monthly service fees.  For “Online Bill Pay” the District simply waits for the bank to send a check for credit to the customer’s utility account.  Customers should be aware that they are responsible for having correct information in order for the bill to be paid correctly and when due, as the customer’s bank account has no interface with the Customer’s utility account.  This procedure is a substitute for writing a physical check and mailing it.

Payment by check.  Each payment should reference resident ID or invoice number and/or remittance stub should be returned with the check in the envelope provided.  The remit to address is P.O. Box 17780, Golden CO 80401.  Currently the District provides envelopes and remittance stubs for this convenience at no charge.  The check should be written payable to LMWD or Lookout Mountain Water District.

No payment method is “fool-proof” each has its inherent risks of fraud, loss, theft, late delivery or error.

Mailing Address:

Lookout Mountain Water District
P.O. Box 17780
Golden, CO 80402